Active memberships purchased before January 10, 2023, will not be subject to this age adjustment until the membership is up for renewal. All children ages 4 and under are admitted free. What is the age range for children covered by my membership?Įffective January 10, 2023, for National Aquarium memberships, adults are ages 21 and over, and youths are ages 5-20. If no second adult is named, one free guest (any age) may accompany the membership holder during visits. For Dual, Family and Ocean Ambassador levels, naming a second adult is optional.

One primary adult must be named on all memberships. Membership coverageĭo I need to name both adults on my membership? To use Member Evening guest passes, please register to attend in advance. Ocean Ambassador-level members can use their guest passes any time-during daytime visits or at Member Evenings. Each membership level comes with a set number of Member Evening guest passes for each event. Member Evenings are when the Aquarium is open exclusively for members, providing a relaxed, crowd-free visit with access to all Aquarium exhibits plus special animal programs, food and beverage offerings, complimentary 4D film screenings and more. What are Member Evening guest passes?Ī new membership benefit introduced in 2023 gives members free guest passes to use at each Member Evening monthly event. All tickets expire one year from purchase. Guests may use these tickets to enter through the Member Entrance without a member present. Members may also purchase discounted guest admission tickets in-person at Membership Services or by phone at 41. Members may purchase discounted guest admission tickets online print-at-home vouchers for these tickets can be redeemed at Membership Services located on Pier 3 on the day your party visits. How do I purchase tickets for people not covered by my membership? Replacement cards can be printed at Membership Services located on Pier 3. Yes! Membership cards are requested to speed entry, but a valid photo ID can also be presented at the Member Entrance if you haven't downloaded your digital card or/or don't have your non-digital card. Can I visit if I don't have my membership card? Children will not receive membership cards unless they are 16 or older and named as a primary membership holder. One membership card will be issued for each adult named on the membership. How many membership cards will I receive? If you are a renewing member with an existing digital membership card downloaded after June 16, 2022, your card is still current and you do not need to download a new one. You can also contact us at to request your digital card. If you recently joined or renewed your membership, check your email for a message with instructions and a link to download your digital membership card. How do I add my digital membership card to my Apple or Android device? Membership cards are not transferable to anyone not covered by your membership, except for a babysitter who can accompany children covered by the membership free of charge. Memberships are considered donations and are nonrefundable and nontransferable. What is your membership cancellation/refund policy? Your membership donation is tax deductible within the guidelines of U.S. The National Aquarium is a 501(c)(3) tax-exempt organization (EIN 52-1121163). Visit the Membership Services window located on Pier 3 to join, renew, or upgrade your membership. Can I purchase a membership onsite at the Aquarium? Your membership balance is due at the time of activation.

Ticket purchases from multiple visits cannot be combined, and the cost of 4D movies and tours may not be deducted from the price of membership.

**Offer applies to new membership purchases only. You may apply up to the following values for each membership level: Step 2: Activate your membership by contacting Membership Services at 41 from 9 am to 4:30 pm seven days a week, or by visiting Membership Services located on Pier 3. Step 1: Hold on to your tickets or purchase receipt. Yes! Within 30 days of your visit, you can apply a portion of your ticket purchase to a new membership. Can I upgrade my Aquarium ticket purchase to membership?

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